Premier 24/7 Support Services
Our American-based Support teams are vital to our client’s business operations. All Prime Robotics solutions are monitored 24/7, and designed with proactive systems using “call-home” technology to identify, evaluate and solve most issues without the need for onsite warehouse engagement. This means your warehouse can run with greater stability and efficiency at all times, keeping your employees focused and productive.
Whether you’re a small or mid-sized warehouse or an enterprise-level company, we provide dedicated teams to ensure you’re up and running immediately. Best of all, we can directly communicate with each robot and take action remotely. We can customize alerts to suit your processes. We’re just a click or phone call away if you have questions of any kind. Give us a shout. We’re here to help!